By placing an order, you are adhering to our store policy.
Please be aware that a permanent suspension of your account may be enforced in cases of numerous unpaid or canceled orders. This suspension includes the user account and any associated accounts.
It is important to note that once the payment is confirmed, the shipping process starts, and changes to your order cannot be made.
For any necessary changes to your order information, please reach out to us and await a response before proceeding with your payment.
Prices and Fees
Import Fees
Tax offices in different countries may charge import costs, customs taxes, or duty fees.
The shipping cost does not include any potential import fees. The customers are responsible for paying said fees.
If there is anything unclear about the fee, contact your local tax office or post office for further details.
You can read more about our customs fee policy here.
Payment
Payment Methods
We currently accept the following payment methods:
- Credit Card (Visa, MasterCard, JCB)
- PayPal
Payment Deadlines
The payment deadline is 5 days after we send you the invoice mail.
If we do not receive payment before the provided deadline, we may cancel the order without notice.
If you are having any issues making your payment, contact the store directly as soon as possible.
Order Cancellations
General
All sales are final. We do not accept requests for order cancellations or requests for items to be removed from orders.
A permanent suspension of your account may occur when you have many unpaid or canceled orders.
If there are key items in your cart and would like the order to be cancelled if they are out of stock, you can check the appropriate box at the check out. Orders cancelled this way will not count toward account suspensions.
Cancellation
We do not accept any cancellation requests after an order has been placed, for any reason.
This includes, but not limited to:
- Wrong Item Ordered
- Found a Better Price
- Product No Longer Needed
- Incorrect Shipping Address
- Insufficient Funds
- Unexpected Expenses
- Shipping Costs Too High
- Impulse Purchase Regret
- Changed Preferences
- Shipping Restrictions
- Customs or Import Fees
As we do not accept cancellation requests be sure that only the items you wish to purchase are in your cart before proceeding to and completing the checkout procedure.
We do not accept requests to remove individual items from purchases.
If you do accidentally order the same item twice, it will be possible for you to cancel the order if you contact the store within 10 minutes of the order taking place. Please be sure to include your name, order number and items when contacting the store.
・Contact Page
Please note that orders that have been shipped cannot be cancelled in any case.
Be aware that failure to pay for orders may result in the permanent suspension of your account.
This also includes related accounts such as those of the same address etc.
If we suspect an account is related to an account that has been blocked before, we may block the account without notice.
Account Suspension
Suspension
We reserve the right to cancel any order and refuse service to anyone.
If you are unsure about anything or have a question about a specific item, you can contact each store directly using the inquiry form.